Uncleared Documents

Uncleared Documents are documents that have yet to be successfully matched with any transactions in Docyt.

1. Why do documents remain “uncleared”?

2. How to link a document to a transaction?

1. Why do documents remain “uncleared”?

1. They have not been linked to a transaction.

2. There’s a mismatch in vendor name, amount, or date.

3. The document was uploaded before the transaction was recorded.

4. Auto-matching failed due to dates differing.

2. How to Link / Match

Step Guide:

Follow these steps in the Reconciliation Center:

1. Log into Docyt and select the business from your dashboard.

2. Go to Reconciliation > Tasks > Uncleared Documents.

3. Navigate to Uncleared Documents.

4. In the left panel, view Documents; in the right panel, view Expense Transactions.

5. Select a document and find the matching transaction.

6. To simplify searches filter (amount, vendor, date, account)

7. Select the check boxes in front of both the transaction and click 'Match' on top right corner.

1. Docyt will remove the bank transaction entry and retain the Accounts Payable entry in the ledger.