What are ACH Bounce Charges?

ACH Bounce or Return Fee

Overview:

An ACH bounce fee (or ACH return fee) is charged when an ACH bank transaction fails to process. This happens when the receiving bank rejects the payment for reasons such as insufficient funds, invalid bank details, or a user-initiated stop payment.

Why This Charge Appears?

You may see a $20 ACH bounce fee on your invoice when:

1. The receiving bank returns or rejects the ACH payment

2. The bank account has insufficient funds

3. The bank account number or routing number is incorrect or closed

4. The ACH transfer is cancelled or stopped after being initiated

This fee is standard, set by our payment processor, and passed through without any markup.

Related Question :

Q1. Why is the fee $20?

Ans: This is the standard return fee charged by payment processing partner.

Q2. Will this fee be refunded?

Ans: No. Since the fee is charged by the payment processor each time a payment fails, it cannot be waived unless the return was due to a verified processing error.

Q3. Can I get the ACH return code for this transaction?

Ans: Yes. We can provide the exact return code and transaction reference for your documentation.